My wife and I sail a 2000 Beneteau 311 on the Bay. To say we are proud Beneteau Owners would be a bit of an understatement. We purchased Parlay a few years ago from AYS when she was on the brokerage list. From that point the list of things we wanted to have done was born. It has taken us longer than we would have liked but finally this past winter she came down from Baltimore for Winter storage at Jabin’s. Your Team performed most of the winterization.
It goes without saying that Kathy Bowen is WONDERFUL!!! so much so that we stayed on the hard there to have extra work done that was found and listed on the checklist, another great item. I lost track of all the things done, not really but it makes my CC feel better.
Seriously I cannot thank Kathy and crew enough.
Steve and Sandy Jones
The Vigilione & Charuhas Families
Our families have been customers of Annapolis Yacht Sales for over ten years – through the purchase of two new boats, and the selling of two used ones. We have always been impressed and thankful for the AYS team’s dedication to customers and attention to detail through the entire process. From sales and admin, to riggers, installers, and fabricators, working with AYS has been a pleasure. They bring to the table deep expertise in the boating industry along with a genuine willingness to understand customer needs, adapt to those needs, and just get things done so owners can do what they are itching to: get the sails up! An example that exhibits AYS’ service-oriented approach relates to something that seems simple but can be frustrating: the USCG Documentation process. The Coast Guard does a lot with a little. So, after submitting our application it wasn’t surprising to wait months to get our Certificate of Documentation. But it was disheartening to finally instead get a deficiency notice due to one missing piece of info AND to learn we’d then have to go back to the end of the line. AYS didn’t handle the original submission for us (we did it ourselves), but not only did they step in to get USCG what they needed, they also were able to work some magic to get the process expedited. A bit over a week later: done, we had our COD in hand. Thank you AYS! Bravo Zulu. – The Viglione and Charuhas Families
Jay R Baratelli
What a great experience we had with Annapolis Yacht Sales. Deanna Sansbury did a marvelous job providing leadership and direction throughout the process of selling our boat from start to finish… and we can’t’ say thanks enough. She not only created an enthusiastic atmosphere, but she professionally marketed our boat in a manner that exceeded our expectations…and the results are the proof of her hard work. Well done!
Mike and Tammy Everitt
Lastly and most importantly, Tammy and I want to thank you, Roy and the whole AYS team for doing an absolutely fantastic job with the boat. We can not begin to tell you how much we appreciate you calling me back on that Sunday two weeks ago. Then, you and Roy being willing to drop everything on a Sunday evening to meet us at your dock was amazing.
I had also called Keith that Sunday and he called me back as soon as he got the message. We appreciated not only him returning our call on a Sunday, but also his willingness to come and help.
We were absolutely sick about what happened to the boat. As you well know, these boats are a huge investment and to think that it would be ruined through no fault of your own was incredibly disheartening.
I can’t begin to explain how much it meant to us to have you and Roy meet us at the dock and assure us that you would take care of the situation. When we saw you and Roy immediately jump into action, that was incredible. We actually felt guilty for leaving that night, but we knew we would only get in the way. It was a long ride home that night, but we knew if there was anyone who could make it right, it was you and Roy.
Our relationship with AYS goes back more than 15 years. We have always trusted AYS and more importantly the people of AYS. That trust was not broken and we appreciate that more than we can ever express. Thank you once again for the incredible customer service.
Your loyal and appreciative customers and friends,
Mike and Tammy Everitt
Robin Garelick and Jay Rickles
Many thanks for an outstanding weekend meeting new people, making new friends and fabulous presentation by everyone at AYS. Look forward to the next one. Food excellent and loads of fun and great gifts.
Many thanks for an outstanding weekend at the Rendezvous, meeting new people, making new friends and a fabulous presentation by everyone at AYS. Look forward to the next one. Food was excellent and loads of fun and great gifts.
I couldn’t let the week go by without a hearty “thank you” to your service folks for the quick repair to our fresh water pump system on Sea Symphony over at Annapolis Landing Marina!
Indeed, I very much appreciate all the work that you folks have done on Sea Symphony this past year, including flawless fiberglass repair as well as excellent recommendations for sail repairs and lettering work. I am ever pleased and proud to be a Beneteau owner.
My best to all,
I really appreciate your prompt attention and accommodating my boating needs. I’ve been a customer of AYS for more than 25 years because guys like you are responsive and very good at what you do to satisfy us. Keep up the good work!
I recently had my new (to me) Meridian 459 moved to your facility, dismantled for shipping, and then reassembled by your team led by Tom Turner. From the first discussion with Tom I had a positive feeling that things were being handled with the highest professionalism. This was a huge job that was done very well.I will always have great things to say about your company. I felt that my very expensive boat was treated exceptionally well. Please let the crew know how satisfied I was with them. ~ Rich Malin
Gordon Bennettt of Annapolis Yacht Sales showed us a Beneteau 40 on, perhaps, the coldest and windiest day of winter in Annapolis. He did so with a smile and a can-do attitude. His knowledge, honesty and positive attitude were refreshing; we decided that he’d be the broker for our boat search.
Throughout the two month-long process, Gordon was the consummate professional. He listened—not a common trait—and recommended vessels based on our desires. Throughout the process he was attentive, responsive, and up-front about possible issues/challenges with the purchase of our boat. He went the extra mile—and for that he has our gratitude. I’d recommend him instantly to any friends looking to purchase a boat.
My wife and I had been looking for the “one particular” sailboat for sometime. After numerous visits to see boats advertised that fit the bill only to be see a boat that didn’t in anyway match what was described by the broker. That all changed when we encountered an ad for the boat we eventually did indeed purchase from Annapolis Yacht sales and brokered by Gordon Bennett. What we experienced was a level of professionalism we simply hadn’t seen anyone come close to. The boat was exactly what was in the ad. It was clean and Gordon was knowledgeable about the boat – we ended up buying it! But that was just the beginning. Gordon walked us through the entire process from survey to paperwork to closing. He was responsive and when he said something would be done by a particular date/time it was. He provided us with an excellent recommendation for a surveyor and actually went with us on the sea trial on a very nasty cold and windy day.
The survey pointed out a couple things that needed to be taken care of before we closed and he made those happen. He even replaced our zincs, not on the repair list, at his own expense – way above the call of duty. He even offered to pick me up at our new marina and give me a ride back to our boat so I could sail the boat there and have my own car to get home.
Gordon, Annapolis Yacht Sales and Bert Jabins Boat Yard were all very professional throughout the entire process. We know our boat wasn’t exactly the highest priced boat in their brokerage, in fact it may have been the lowest priced, but we were treated as if it were the highest priced boat. While it’s unlikely we’ll ever be in the market for another boat I heartily encourage anyone searching for that “one particular” boat to give Gordon a call – you won’t be disappointed.
Jeff & Anne
We happily bought our 2005 Wauquiez 40 PS right from the factory in France through Annapolis Yacht Sales, and after successfully circumnavigating the world on a missionary voyage 13 years later, family on land needed us near, so we naturally chose Gordon Bennett at Annapolis Yacht Sales to sell our beloved yacht. Gordon, as well as the entire Annapolis Yacht Sales and service team, expertly priced our boat, designed a state of the art world wide marketing presentation, and carefully prepared our yacht for the US and global market. In only a short time our boat sold, making us and the new owners very happy. Gordon is easy to work with, always reliable, professional, and is extremely knowledgeable about yachts. We are 100% satisfied with our experience of buying and selling our yacht through Annapolis Yacht Sales, and we wholeheartedly recommend Gordon Bennett as a yacht broker, and Annapolis Yacht Sales as a brokerage to represent either the sellers or buyers of a sailing yacht.
The entire experience was very enjoyable from introduction to delivery. Outstanding job by Mike Skreptack in guiding us and being extremely knowledgeable on all aspects of the boat. No pressure at anytime, just answered questions and made things happen. He researched several accessory options and helped us choose the best ones. Jessica was awesome in the administrative process guiding us through the registration and delivery process. Matt, our familiarization Captain was awesome and made sure we were comfortable with every aspect of the boat. Highly recommend this experience to anyone.
Team, thank you both for an exceptional delivery. Looking forward to my Edgewater experience on the water. You’ve confirmed my belief that AYS is THE premier boat dealership on the Chesapeake. Glad to be back for a third boat purchase. Have a great day!
You are more than fortunate to have an employee of her caliber and willingness to help a customer (me) and I’m certain I am one of many! I just purchased a Beneteau 423 – 2004 and needed a rare part. I emailed Cathy last night and this morning like magic she came through for me!! You now have a fan of Cathy, dedicated customer and very appreciative Boat owner! Often times as sailors, we are left feeling short on service and beholden to the limited options to solve our problems. Cathy is a stellar example of service and concern for our needs! She deserves all the praise I have listed and more!
Being relatively new to the world of sailing and sailboats, we set out on our endeavor to purchase our first yacht with little in the way of preconceived notions and a desire to consider all available options. It did not take long to narrow our search to a short list of designs, manufacturers, and outfitting options to fulfill our requirements. We attended the Annapolis Boat Show in the Spring where we first met our soon-to-be broker. After an additional six months of intense consideration, multiple visits to various local yacht dealers, and the touring of a competing manufacturers facility in Europe, we concluded that Beneteau Oceanis, and Annapolis Yacht Sales (AYS) were the perfect fit for us. Consummate professionals who were always willing to assist, the team at AYS provided gentle guidance with never a hint of pressure, and we feel they really put our needs and happiness above all other factors.The purchase and delivery from AYS was completely trouble free. One aspect that we may have initially undervalued was post-delivery service and support. This we soon learned is where the team at AYS really shine and set themselves apart from other dealers we considered. The team at AYS have gone out of their way to ease any apprehensions we may have had, and holding true to their motto, have made us feel part of the AYS family. It is difficult to place a value on knowing that we are only a phone call, email, or quick visit away from receiving the service and support we may need, but we have come to value it a great deal.
Julian and Stacey Onorato
We are extremely satisfied with all the folks at Annapolis Yacht Sales and will be happy to provide references to any of your future clients.
I truly cant tell you enough how refreshing this experience has been. I have owned five boats, and this has been the best customer service I have seen yet. You clearly are establishing a culture at AYS that puts the customer first, and you are successfully getting it to stick with everyone there.
I continue to be impressed by the level of responsiveness and professionalism demonstrated by the service department. Chris Humphreys and team are quick to respond to an email, meet and discuss service issues and develop cost effective solutions. The work is always completed on time, on budget and well done!
Don Andrew and Mary Noren
You have a first class, five-star team. We will remain in touch; if we can ever be of service don’t hesitate to contact us. I am the Annapolis Fleet Captain for The Corinthian boating club about 500 members in five fleets up as far as Boston. I would not hesitate to recommend you and your team to anyone.
I want to let you know that evolution could not have been handled more smoothly and professionally by your AYS team. The sales team did a great job for me in a tough boat sales market, and I think we got a fair price. And, thank you for the work that Chris Humphreys and his boatyard crew did to get FC ready for the sale.You have built a truly great organization at AYS that is reflective of your personal attention and fine leadership.
I wanted to express my thanks to you and your entire team for making the delivery a pleasant and very easy experience. Everyone involved was professional, courteous and on the spot with an answer. Chris and his team went beyond their jobs to keep us informed and take care of a number of issues generally caused by my ignorance. To those behind the scenes, the boat was rigged well, spotlessly clean and beautifully prepared in all respects. Ginny and I are greatly appreciative for all the hard work done on our behalf.
John and Beverly Blais
Jonathan and Anne have been the perfect people to help us on our initial meeting with the AYS organization. Their professional knowledge and boating knowledge were extremely important in preparing us for the day of delivery. Jonathan and Anne kept us updated not only on the financing details but made sure that we knew we were important to the AYS organization.While the boat was the crown jewel in our family later that day, it was obvious that the entire AYS Team and Beneteau line believed that Stardancer was the crown jewel in their world too.
Paul and Brenda Driscoll
Having purchased many expensive and inexpensive items in our lifetime, Brenda and I can say without a word of hesitation this has been the best buying experience we ever had. We entered this process not sure how to approach it since we had never purchased a boat before..we want to thank all of you for your friendship and support during our boat buying and learning experience. Everyone without exception was outstanding to us and for that we are very thankful.
I bought the Wauquiez from AYS and have had a wonderful experience from the beginning ordering the boat, commissioning and the continued maintenance and service. They are always responsive, caring and professional. I would recommend them to anyone considering buying or finding a service for your boat. They are the best!
One year ago my wife and I ordered Beneteau 323 from you at the Annapolis Boat Show. Now after having a very full sailing season to enjoy our new sailboat I wanted to write to you and express my gratitude for the outstanding service your organization has provided us. Sales, delivery, and post-sales support have all exceeded our expectations. We have enjoyed the boat and the total experience
I feel compelled to express our most sincere thanks to the team at Annapolis Yacht Sales for making a dream come true for me, Janet, and our family.All of our positive experience with the Beneteau organization, from manufacturing to sales, and in particular the team at Annapolis Yacht Sales, make us confident that we have chosen the best company and product in which to entrust this investment.